Help Center

The app is coming soon to iOS and Android. If you want to know the day it launches, write to fermin.lasarte@icloud.comand we’ll let you know.

Search by destination, browse the photographers available there and look through their portfolios. When you find one you like, pick a date and a meeting point and confirm the session in the app.

You pay in the app when you book, in the currency shown at that moment. Payments are processed by Stripe. TravelPic adds a service fee of 5% of the session price.

Payments are final and non-refundable, unless TravelPic agrees otherwise in writing. If your session didn’t happen as booked, contact us: TravelPic can hold the payment to the photographer while we look into it.

Each photographer lists the services they offer on their profile, and a session covers only those. Choose the photographer whose profile matches what you have in mind.

Your photographer delivers the edited, high-resolution photos directly to the app.

You need to be at least 13 years old. If you’re under 18, you need the approval of a parent or legal guardian.

Write to fermin.lasarte@icloud.com and tell us what happened.